Vitacarry Store

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Sales Conditions



All purchase orders transmitted to VitaCarry must contain all the elements necessary for the proper identification of the products ordered and their quantity.
Each order for Products VitaCarry is transmitted to the customer contract proposal. The contract between the customer and VitaCarry must be concluded with the acceptance, even tacit, by VitaCarry. The order can be made online or by e-mail (specify quantity and item you are purchasing, billing address, shipping address if different, the tax code, payment type). It is understood that the picture accompanying the description of a product can not be fully representative of its features but differ in color, size, and accessories in the picture.
VitaCarry reserves the right not to accept orders are incomplete, not properly completed.
The tax records relating to the Products ordered will be issued by VitaCarry upon shipment of the Products to Customer. If the customer is the owner and wish to receive a VAT invoice to your name, should indicate this request via e-mail communication, to be sent with the order.



Vitacarry using secure payment services of PayPal, which handles both payment via Paypal account or pay by credit card. The payment is by credit card through Paypal so in this case do not need to login or register on the site Paypal and the transaction will be safely inside Paypal.



Orders received before 16:00 are shipped within 24-48 hours of the next business day. The goods purchased are sent via registered mail (delivery time 7 to 15 days) through tracking and traceable.
Each shipment is accompanied by invoice. On specific request at the time of ordering, you can receive the invoice by email and the goods shipped will be accompanied only by the transport document (DDT).

Right of return: Satisfaction Guaranteed

According to the law laid down by Decree No 185 of 22/05/1999, which regulates the subject of distance contracts (that is done outside of the business circles), offers the possibility VitaCarry the consumer to use the formula "Satisfaction & Money Back" and then return the product purchased and obtain reimbursement of the value of the same.
This right is reserved to individuals (consumers), so it can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity.
To exercise the right of withdrawal must be sent within 10 working days from receipt of goods, items for which it intends to exercise this right, indicating in the data about the sender, name, address, telephone and email, IBAN and account holder, and specify the reason for return. It 'should send an email prior to our address with the subject "return item bought" and get our confirmation
The shipping of the product are the sole responsibility of the customer.
The right of withdrawal is lost if the returned product is not intact, that is:
• lack of the original
• no parts of the product (internal components, accessories, instruction manuals etc.)
• damage to the product for reasons other than transportation.
VitaCarry will re-credit to the value of the goods purchased by bank transfer within 30 business days after shipment of goods by the customer and not before the receipt of goods.
VitaCarry reject any Product not packed, as well as products for which there already have been fully paid by the customer the cost of restitution.


The guarantee of 12 months applies to products that present a lack of conformity, provided it is used correctly, respecting its intended use and as provided in the attached technical documentation.
The 24-month warranty is provided by law solely for the private consumer (ie a person who buys goods for purposes not related to his profession) are therefore excluded a priori of all purchases made by the companies of people and also those made by individuals using a VAT, because in this case the asset is allocated to the professional activity since the purchase.
In case of lack of conformity, will VitaCarry, the restoration of conformity by repair / replacement or reduction of price, until the termination of the contract.
In any case, the customer must send the object to the allegations of the alleged non-compliance at the headquarters of VitaCarry.
If, following technical verification carried out directly from the manufacturer, the defect does not result in a lack of conformity pursuant to Decree 24/02, the customer will be charged for any costs of verification and restoration required by the Service Authorized, and the costs of transportation if supported by VitaCarry

Limitation of Liability

Without prejudice to the case of fraud or gross negligence of the Seller, it is now agreed that, if found responsible to any Seller's title to the customer - including the case of default, in whole or in part, the obligations of the Seller to the Customer as a result of the execution of an order - the Seller's liability shall not exceed the price of products purchased by the customer and for which the dispute arose. Seller's liability for delays in delivery shall not exceed the amount of shipping charges incurred by the customer.

Customer Obligations

The Customer undertakes, once the purchase process provided by the site, to handle the press and the conservation of these general conditions, and the information contained in site devoted to information on how to purchase, pursuant to and for the purposes of articles. 3 and 4 of Legislative Decree no. 185/99.
And 'forbidden to minors to carry out orders. The Seller reserves the right to prosecute any violation or abuse.

Important Note: This revision of the General Conditions, namely that existing at the time of signing by the customer of your order will govern the order, the customer is therefore asked to print and keep a copy of these Conditions for future reference. Rev. April 20, 2007

According to and for the purposes of articles. 1341 and 1342 of the Civil Code, the customer declares to have carefully read and understood and agree to our terms and conditions of sale listed above.